NATURE OF LETTING

Our accommodation is made available for holiday letting. Lettings are for a maximum of four weeks.

RESERVATIONS

After agreeing a let by phone, please e-mail to provisionally book your accommodation and attach the completed and signed booking form within 4 days. Provisional reservations are only held for 4 days.

DEPOSITS

We require a deposit of 25% of the Rent Payable, to paid by bank transfer in order to confirm a reservation. Reservations are not binding upon us until the deposit is received in cleared funds.

SECURITY DEPOSIT

We have always had wonderful, well behaved guests, and thankfully we have never had to deduct anything from any of our guests' deposits. However, we do require a Security Deposit of £200 to be paid with the balance of rent to cover the costs of breakages or excess cleaning costs in the event that the property is left in an unclean state, the cost of excess telephone fuel and/or broadband charges. . The balance of the Security Deposit after deduction of excess fuel, phone/broadband costs and excess cleaning costs and damages shall be paid by cheque or bank transfer sent to the tenant at the address provided on the booking form within 10 days of the end of the rental period. We will be very reasonable about this, but the definition of unreasonable use or excess cleaning or damage is at the owners discretion.

BALANCE OF RENT

The balance of the Rent Payable is due 28 days before the start of your holiday. If we do not receive the balance by the due date we reserve the right to relet the accommodation you reserved. Non payment of the balance of rent due is treated as cancellation.

ARRIVAL AND DEPARTURE

Unless otherwise agreed in writing, lettings commence at 4.00pm on the first day of the let, ending at 10.00am on the day of departure, allowing time for cleaning of the property between visitors. Details of our manager in Port Issac, and instructions for key collection will be emailed on receipt of balance payment.

LINEN

We do not provide bath towels, hand towels. Bed linen & tea towels are provided.

CANCELLATION

If you have to cancel your holiday please notify us in writing or by e-mail and we will try to relet the accommodation. If the accommodation is relet we will refund to you all monies paid less expenses involved in reletting. If the property is not relet, any outstanding balance of the full Rent Payable will become due.


TENANTS OBLIGATIONS

The tenant agrees to the following terms and conditions:

  • To be liable for any and all damage to the property and/or its contents caused during the tenancy by the tenant and/or by members of the tenant's party and/or by pets brought into the property during the tenancy and to recompense the Owners without limitation for the full cost or repair or replacement as may be applicable.
  • To take good care of the property and contents.
  • To permit the Owners and agents reasonable access to the property.
  • Not to part with possession of the property, or share it save with members of the party shown on the booking form, and not to exceed the number of people shown in the property description.
  • Use of the home and any amenities provided to the tenant is provided by the owners to the tenant entirely at tenant's risk, and no responsibility can be accepted for any injuries to persons or loss or damage to any persons or persons’ property who use the property. Care must be taken with all facilities, especially the steps and terraces of the garden.
  • The website, correspondence and any advertising material are offered in good faith, and neither they nor any oral representations made by the Owners or their agents form part of any agreement. The Owners make no representations as to the state or condition of any property, nor to the position, type or state of furnishings described on or shown in any literature.
  • If for any reason beyond the Owners control the property is not available on the date booked (fire damage for example) or the property is unsuitable for holiday letting, all rent and charges paid in advance by the applicant will be refunded in full but the applicants shall have no further claim against the Owners or agents.
  • All or any complaints must be notified to the Owners immediately so that an on the site investigation can be made and, if necessary, remedial action taken. In the event that items of equipment become unservicable (including but not limited to) washer, television, microwave etc, the Owner's sole obligation will be to use reasonable endeavours to rectify or replace the defective item with a broadly equivalent item, within a reasonable time period of being notified of the defective item by the tenant. In no circumstances will compensation be paid for complaints raised after the tenancy, by which time the Owner or agents for the Owners will have been denied the opportunity to investigate and endeavour to put right any such matter, during the tenancy.
  • In no event will the Owner be liable to the tenant for indirect or consequential loss or damages.
  • If there shall be any breach of these conditions by the tenant, the Owners or their agents reserve the right to reenter the property and terminate the tenancy without prejudice to the other rights and remedies of the Owners.
  • The contract is deemed to have been made at 8 Manor Mount London under English Law.
  • The person signing the booking form must be a member of the party intending to occupy, be over eighteen years old, and certifies that he or she is authorised to agree the booking conditions on behalf of all persons included on the booking form, including those substituted or added at a later date.